The required information can be drawn from different sources. Some information can be directly related to travel while others are not directly related but play a vital role. Political news, festivals, fairs, visits of the head of the states to a certain country,etc. are not directly related to travel business but it effects the industry. It will affect the demand of the airlines seats. These news gives the idea about the pressure on air space, traffic problems, security systems etc. Similarly, weather report gives you the idea of flight operation in the mountain regions; festivals, special activities, etc will give you some idea on flight operation.
Travel agent or airlines staff need to maintain the record of travel information. The information are necessary for government formalities, for the airlines and for the customers. The information can be categorized in the following ways:
* Governmental requirement - Under this group we collect all the information as per the government rules. They are necessary information related to government rules and regulations such as passport, visa, health documents, airport tax, etc.
* Airlines requirement - A staff needs to collect the information related to airlines such as flight schedules, tariff, rules and regulation published by the airlines, promotional policies, etc. we need to keep a record of reservation requests made to certain airlines and states, TTL, PNR etc.
* Personal requirement - Under this heading information related to guests are recorded. Their booking, requirement, need, contact address, bill etc.
1. Informal or related information - The sources of informal information are news papers, magazines , government law and regulations. The government of the country will issue rules and regulations regarding passport, visa, immigrations, airport tax etc.
2. Formal information is published by airlines or by international associations. They are the time table, news letters, electronic media, OAG World Airways Guide, PAT.
3. Computer Automated Systerm - This is the system that provides the travel information through the help of computer. A special network has been developed to provide all the travel related information. BY the help of this system one can get the information about the country, visa and passport rules, airport tax, health regulation etc. One can get the information of availability of space or non-availability and as well as reserve the seat. They are ; Computer Reservation System (CRS) and Airlines Reservation System (ARS).
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